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Need to Know

  • We are a very busy salon so please endeavour to book ahead for your preferred day and time. If you are unable to secure your preferred appointment time we will add your name to our waitlist and call you as soon as there is availability.
  • All new clients are required to arrive 10 minutes prior to their appointment time to fill in the necessary consultation form
  • For all treatments over 45 minutes we require a deposit of $30 in store or when you book online 20% of the treatment value will be taken as a deposit.
  • Cancellations or appointment changes require 24 hours notice otherwise your deposit will be forfeited or a $30 cancellation fee charged.
  • If you are unable to make your appointment on the day and cancel with less than 24 hours notice a friend or relative may use your deposit for the same appointment time.
  • A SMS reminder will be sent to you 48 hours prior to your treatment.
  • All appointments must be confirmed, rescheduled or canceled 24 hours prior.
  • If you prefer a particular therapist, please request when booking and we will do our best to accommodate you.
  • We are unable to perform facial treatments If you currently have active cold sores or have had any kind of tattooing, muscle relaxant or fillers injected within two weeks prior to your appointment.
  • Due to Covid regulations we please ask that you do not attend any appointments when suffering from cold or flu symptoms.
  • All clients must sanitise their hands upon entering the salon.
  • We are no longer able to accommodate more than one person in the treatment room due to Covid restrictions.
  • All Gift Vouchers are transferable and can be used for any treatment to the value at time of purchase. Gift Vouchers cannot be refunded but are able to be transferred between persons.